Payment methods
Cash on delivery (COD)
Pay the courier in cash on delivery, nationwide. You may look at the items (no try-on) before paying.
Bank transfer (VietQR)
- After ordering, the confirmation page shows a QR code, account number, account holder and the transfer reference (your order code starting with BL).
- Please transfer the exact amount with the exact reference so we can match it.
- The order stays Awaiting bank transfer until BASELAB receives and confirms the payment (usually during 9:00–21:00). Follow it on Track your order.
- Wrong amount or reference? Call 0862208620 or email [email protected].
Wallets and cards
MoMo, ZaloPay and VNPay will be added later. The website does not accept cards yet and never collects or stores card data.
Invoices
For an invoice, add your details in the order note or email [email protected].
Seller: Hộ kinh doanh Ngô Trường Dũng — tax code 052202012300 — 323/2B Thống Nhất, Thông Tây Hội Ward, Ho Chi Minh City.